This Privacy Policy describes how Dreday Construction Services (“Dreday,” “we,” “our,” or “us”) collects, uses, and shares information when you visit our website, contact us by phone/text/email, submit forms, or receive our on-site Services.
Service Details. Issue descriptions, photos/video you upload, appointment times, invoices/estimates, job site notes, and camera footage of plumbing/sewer lines.
Device & Usage. IP address, browser type, pages visited, and referring URLs. We may use cookies or similar technologies.
Communications. Call logs, voicemail, text messages, and emails exchanged with you regarding scheduling, estimates, approvals, and updates.
Payment. When you pay, our payment processors collect necessary billing information. We do not store full card numbers.
2) How We Use Information
Provide, schedule, and complete the Services you request.
Prepare estimates, invoices, and warranty records.
Communicate by phone, text, or email about your project.
Improve quality, training, and safety; prevent fraud or misuse.
Comply with legal, tax, or permitting requirements.
With permission, showcase non-identifying before/after photos of work quality (no addresses or faces).
3) Sharing & Service Providers
We may share information with trusted service providers who help us operate our business (e.g., customer relationship tools, scheduling, forms, payment processing, messaging, mapping, photo storage). These providers are authorized to use information only as necessary to provide services to us.
We may also share information to comply with law, protect rights and safety, or in a business transfer (e.g., merger or asset sale).
We do not sell your personal information.
4) Calls & Text Messages (TCPA)
By providing a phone number and submitting a form or contacting us, you consent to receive calls and text messages related to scheduling, estimates, and job updates. Message/data rates may apply. You can opt out of texts at any time by replying STOP; for help, reply HELP.
5) Cookies, Analytics & Do Not Track
Cookies/Tracking. We may use cookies and similar technologies for essential site functionality, analytics, and form performance.
Analytics. We may use analytics to understand site usage and improve content.
Do Not Track. Browsers may offer a “Do Not Track” signal; our site does not respond to DNT signals at this time.
6) Security & Retention
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure. We retain information for as long as necessary to provide Services, comply with obligations, resolve disputes, and enforce agreements.
7) Your Choices & Rights
Access/Update. You may request access to or correction of your information.
Marketing Opt-Out. You can opt out of promotional texts/emails at any time (texts: reply STOP; emails: unsubscribe link or contact us).
Cookies. You can control cookies through your browser settings.
State Rights. Depending on your location, you may have additional rights under state law. Contact us to exercise them.
8) Children’s Privacy
Our website and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above shows the latest version. Material changes will be posted on this page.
10) Contact Us
If you have questions about this Privacy Policy or our practices, contact us: